Sustainability Overview (ESG)

To achieve business sustainability and stability, deliver robust operating results, and create value for all related parties

The Company has laid out sustainability management policies and goals in three dimensions, encompassing the environment, society, and good corporate governance with transparency and verification. The objectives are to consolidate the Company, enabling it to overcome challenges and long-term risks and address the needs of stakeholders. The objectives also extend to empowering the Company to take accountability for the three dimensions sustainably in support of the Company’s ultimate goal of “creating trusted solutions to lifelong well-being (good health and good quality of life) for everyone.”

Sustainability Policy
Download
Environment

Company has defined social and environmental responsibility on carbon footprint along with formulating strategies on GHG management by using alternative energy among many other

Social

The Company strives to become a good corporate citizen in sustainable business undertakings and in driving the business to grow stably and gain wide acceptance in society.

Governance

To assure that any undertaking of the Company is performed with fairness, efficiency, and concern for the highest benefits of shareholders and all other stakeholders.

Sustainability Goals of the Company Group (Years 2025-2030)

Bangkok Lab & Cosmetic Public Company Limited ("the company") has developed sustainability goals covering environmental, social, and economic and governance dimensions to define the direction of the group's sustainability operations to be effective. These goals have been approved by the Board of Directors for disclosure in the annual sustainability report. Certainly, here's the translation of the provided environmental goals:

Environmental Goals

  1. Greenhouse Gas Management

    • Reduce greenhouse gas emissions per product weight by 5% annually compared to the 2023 baseline year.

  2. Pollution and Waste Management

    • Reduce waste volume to no less than or equal to 8% of production weight (general and hazardous waste only).

  3. Resource Management

    • Reduce the use of external electricity in production plants by switching to solar farm energy for no less than 50% of total energy consumption.

  4. Environmental Aspects

    • Zero environmental complaints.
Social Goals

  1. Customer Relationship Management

    • Customer satisfaction not less than 85%.

  2. Responsible Marketing

    • No complaints regarding marketing and advertising.

  3. Human Resource Management

    • Average employee training hours not less than 85 hours/person/year.
    • Employee satisfaction and/or engagement with the company not less than 90%.

  4. Occupational Health and Safety

    • Zero work-related accidents resulting in lost time.

  5. Human Rights

    • No human rights complaints.

  6. Community and Social Development

    • Satisfaction with community and social development activities not less than 85%.
Economic and Governance Goals

  1. Product Quality and Reliability

    • Zero product recalls due to quality issues.

  2. Product Research, Development and Innovation

    • Launch at least 2 new generic drug products per year.
    • Obtain approval for herbal product formulas from the internal committee at least 2 products per year.
    • Obtain approval for product formulas that reduce or eliminate environmentally unfriendly organic solvents from the internal committee at least 3 products per year.
    • Transition to environmentally friendly secondary packaging for at least 45% of products by 2029.
    • Implement at least 15 Quality Control Circle (QCC) projects and 30 Kaizen projects per year, resulting in total savings of at least 100,000 baht.

  3. Business Ethics

    • No violations of business ethics.
    • No corruption or bribery.

  4. Cybersecurity Management and Personal Data Protection

    • Zero successful cyberattacks.

  5. Supply Chain Management and Raw Material/Product Inventory Management

    • At least 50% of key vendors to have completed ESG training, with a minimum annual increase of 10%.
    • At least 10% of key vendors to comply with ESG guidelines, with a minimum annual increase of 5%.

  6. Risk Management and Business Continuity

    • Implement measures to reduce risks from critical levels to low levels.